Dealtree,
is the leading provider of service and software products supporting product
trade-in, returns management, product testing, and disposal of
over-stock, discontinued or returned merchandise.
History:
1999 - Dealtree started providing services as a deal-sharing
platform at Dealtree.com.
2001 - Dealtree Incorporated in California and began
providing returns and auction management.
2002 - Dealtree created a proprietary software platform to
support returns management and testing of open-box products.
2003 - Dealtree developed and launched
dtdeals.com a Private
Auction Marketplace, to provide private auction platform services to
those companies not wanting their product sold to the general
public.
2004 - Dealtree developed developed and applied for a patent
on our eztradein.com
software platform, establishing dynamic trade-in values
based on marketplace sales data combine with product attributes.
Dealtree provides these services to a number of
high-profile clients who recognize
Dealtree's expertise.
2005 - Dealtree began licensing the returns and testing
software platform to large retailers for use in managing the
disposal of retail return and trade-in products.
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We are hiring! |
Do
you like playing with the latest computers and electronics?
Dealtree is hiring testers, shippers, receivers, and
merchandisers for our Irvine California Head Office and our McKinney Texas Warehouse.
Click here for more info...
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About the Products
we sell |
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The items we sell are usually in their original boxes and may even be in their original wrapping;
however these items are being re-sold, so they are not necessarily brand new.
If you receive an item that has been damaged during shipping, does not function properly, or has
been damaged in a way not described in the auction site, please go to our Warranty
and Returns section.
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Using state-of-the-art test equipment, we inspect, test (and
photograph if necessary), each item before it is auctioned and shipped. If an item is in less than perfect
condition, the inspector provides notes describing any defect or missing part.
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Dealtree is proud to be a |
Titanium  |
ALL items sold by Dealtree include a
7 day "as advertised" guarantee.
We guarantee the item you purchase is in the condition advertised as
reasonably described in the auction listing, or you may request an RMA and return it. If the item is not as advertised, we will either repair or replace the item If these options are not available we will refund the purchase price including shipping.
No Refunds or Exchanges on items returned without an RMA (Return Material Authorization).
No RMA will be issued more than 7 days after you receive the item.
No Refunds or Exchanges on purchases of SOFTWARE or Software LICENSES.
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Items not as advertised
Items not as advertised must be reported to us within 7
days of receipt of the item.
Minor cosmetic defects, packaging, missing non-essential parts, or specification discrepancies that do not
affect product fitness are not covered by this warranty. No product guarantee is offered to customers outside
of the USA. Batteries and software are not covered by this guarantee.
Freight Damage on items shipped with optional insurance.
Freight damaged items must be reported within 48
hours of receipt of shipment.
Freight Claims will be filed by us on your behalf, and a repair or refund will be made when the carrier
approves the claim.
Returns Process:
1) Carefully read the product description on the auction, to ensure the item was not advertised with the
defect.
2) If the item has a manufacturer warranty, contact the manufacturer for support and/or warranty repairs.
Manufacturer repairs are often completed faster than returning the item to us and having us send it to the
manufacturer for repair.
3) If the item cannot be repaired by the manufacturer, contact
us for an RMA (Return Authorization).
4) Once we have issued the RMA, you have 14 calendar days to return the item to us, or the RMA will be
cancelled.
5) Upon receipt of the RMA, we will inspect the item and (at our option) do one of the
following:
a) (if a replacement is available) we will ship a replacement item, that
matches the original advertisement OR
b) We will repair the product and return it to you OR
c) We will refund your original purchase price of the item.
6) if the item is not defective, or is otherwise "as
advertised" - we will notify you, and the item will be shipped back once you have paid
the additional re-shipping and handling costs.
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